Lenovo Laptop Data Recovery – Missing Data After Windows Upgrade

A solicitor in Brighton contacted Brighton Data Recovery after experiencing critical data loss following a Windows upgrade on their Lenovo laptop. The reported issues included:

  • All work-related documents were missing, including case files, legal contracts, and sensitive client data.
  • The Windows upgrade likely caused a data migration failure, leading to lost or inaccessible files.
  • The user profile and previous documents folder were gone, preventing access to important legal work.
  • No backup was available, meaning data recovery was essential.

Since Windows upgrades can overwrite user data, reassign user profiles, or create hidden partitions, an advanced forensic data recovery approach was required.

Our Expertise in Lenovo Laptop & Windows Data Recovery

With 25 years of experience, Brighton Data Recovery specializes in:
✔ Recovering lost files after Windows updates, reinstalls, or system migrations
✔ Restoring deleted or missing user profiles and document folders
✔ Forensic data recovery using Acelabs PC3000, DeepSpar imaging, and Windows file system repair tools

Diagnosis & Recovery Process

Upon receiving the Lenovo laptop, our engineers conducted a detailed forensic evaluation. The key findings included:

  • The Windows upgrade created a new user profile, hiding or deleting the previous one.
  • The original “Users” folder was missing, making all legal documents inaccessible.
  • The Windows partition had undergone file system changes, preventing standard recovery.

To successfully recover the solicitor’s lost work files, we implemented a multi-step forensic recovery strategy:

Step 1: Drive Cloning & Data Preservation

  • Created a sector-by-sector forensic clone to preserve recoverable data.
  • Used DeepSpar Disk Imager to recover from potential bad sectors.

Step 2: Windows File System Analysis & User Profile Recovery

  • Scanned for lost user profiles and hidden document folders.
  • Restored the previous “Users” directory and reconstructed missing file paths.

Step 3: File System Repair & Data Extraction

  • Used Acelabs PC3000 & forensic Windows recovery tools to rebuild corrupted NTFS structures.
  • Extracted and validated all legal documents, emails, and spreadsheets.

Step 4: Data Integrity Check & Secure Transfer

  • Conducted final validation checks to confirm all work files were intact.
  • Successfully transferred the recovered data to a new encrypted external SSD.

The Result

We successfully recovered 99.5% of the solicitor’s lost legal data, including:
✅ Legal contracts, case files, and confidential documents
✅ Emails, client communications, and court-related paperwork
✅ Billing records, spreadsheets, and archived legal research

The solicitor was able to resume work immediately, ensuring no loss of critical client data or legal documents.

Why Choose Brighton Data Recovery for Lenovo Laptop & Windows Data Recovery?

✅ 25 Years of Expertise – Specialists in data loss due to Windows upgrades and migrations.
✅ Advanced Windows File System Recovery – Restoring lost profiles and missing work files.
✅ Forensic-Level Data Extraction – Ensuring the recovery of confidential legal documents.
✅ Fast & Secure Process – Protecting solicitor-client data with 100% confidentiality.

If your Lenovo laptop has lost critical files after a Windows upgrade, contact Brighton Data Recovery today for professional assistance!